Elements and Performance Criteria
- Evaluate the value stream
- Identify value added by each member of the chain
- Identify non-value adding steps in the value stream
- Identify acute and chronic issues which impact on the value stream
- Develop priority list of items for improvement
- Liaise regularly with chain members
- Identify current and forecast issues with each member
- Work with members to help them address their issues
- Build trust and confidence in the relationship
- Develop with each chain member a priority list of items for improvement
- Negotiate with all chain members to ensure improvements benefit chain members and improve the benefits and features perceived by the ultimate customer
- Monitor the value added at each step
- Identify areas where value adding changes are required
- Develop a priority list of required value adding changes
- Work with chain member to implement improvements
- Continue to reduce muda (waste)
- Work with chain members to continually reduce muda